How to get support from Ubiquity Staff Members
From Ubiquity Server Wiki
There are a number of ways to request support from Ubiquity's technical staff if you've not found the answers you're looking for here.
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By Phone
Clients in the United States and Canada may call toll free 866.438.8247. International residents can real us at +01.312.281.5101 in our Bloomington, Illinois office.
By Email
For your convenience, our support center may be reached by email by emailing support (at) ubiquityservers (dot) com. This is an automated system that should send you a confirmation email back along with login credentials to track the ticket in our web interface later if you so choose. Please make sure that you are receiving these emails as many email filtering systems do not play nice with emails that have been generated by a PHP script.
By Ticketing System
Ubiquity's support center is available at https://support.ubiquityservers.com
By Live Chat
When support volumes are low, our staff make it a point to try to be accessible to chat with you in real-time over our live chat system. When available, this feature can be found in the form of a green Live Chat Online icon in the header section of http://www.ubiquityservers.com
